Privacy Policy

Introduction

Hennessey Estate ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website hennesseyestate.com and make reservations at our bed and breakfast located at 1727 Main Street, Napa, CA 94559.

Information We Collect

Personal Information

When you make a reservation or contact us, we may collect:

• Name and contact information (email address, phone number)
• Billing and payment information
• Mailing address
• Dates of stay and room preferences
• Special requests or dietary requirements
• Government-issued ID (for check-in verification)

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Device information
• Pages visited and time spent on our site
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Process and manage your reservations
• Communicate with you about your stay
• Send confirmation emails and pre-arrival information
• Process payments securely
• Respond to your inquiries and requests
• Improve our website and guest experience
• Send promotional offers and newsletters (with your consent)
• Comply with legal obligations

Information Sharing

We may share your information with:

• Service Providers: Third-party companies that help us operate our business, including payment processors (Stripe), booking systems (Cloudbeds), and email services
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Payment information is processed securely through PCI-compliant payment processors.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Request a copy of your data in a portable format

California residents have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, please contact us at info@hennesseyestate.com.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Reservation records are typically retained for 7 years.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: